What are they thinking?

What I’m thinking about is two separate issues that have at least one point of intersection.  One of these issues is the struggle of a scholar to get her Ph.D. accepted by her committee.  This scholar does work of exceptionally high quality. I know plenty of people who did worse work and got a Ph.D., including myself. The other issue is the more general political trope common on America’s political left of asking why so many people vote for GOP candidates who propose policies that are clearly to their detriment, at least in some ways.

In both cases, we could ask ourselves: “what are they thinking?”  In the case of my scholar and her committee, she can reasonably ask “what are they thinking?” with respect to her dissertation, when by many standards her work obviously qualifies, and the reception her work receives from many scholars not on her committee confirms this. In the case of the GOP voters, we might ask “what are they thinking?” with respect to those GOP voters who have no health care, who need health care, who can’t afford health care, and who also regularly vote for candidates who are hostile to government action to provide health care for everyone.

Now, “what are they thinking?” can be asked from a point of curiosity—of wanting to know what they are thinking?  But it can also be asked from a more settled position—a position of greater belief in one’s own rightness—as a paraphrase of “how silly they are to think that!”

This post is about the importance of asking that question from the first perspective, not the second.  I don’t mean to say that you should not believe your own opinions—if you think someone is doing something silly or wrong, you may very well be right.  People do all sorts of silly things.  And if you’re just sitting back watching, thinking what they do is silly works just fine.  But if you’re involved—if you have some need to interact with or convince these people—as the scholar needs to convince her committee, and the political left wants to convince people to vote for candidates who align with the left—then that second version of the question is not going to help you get what you need.

If you need to communicate with people, and you want to get them to cooperate with you, there is great value in sincerely and openly asking “what are you thinking?” And there is great danger in the second version: “how could anyone be so silly as to think that?”

In the case of the scholar, it’s a little hard to dismiss her committee as silly, but taking them seriously is not quite enough to convince them that they should be on board with a project. It’s necessary to find out and understand what they are thinking so that you can create the necessary communicative bridges that will help them understand what you’re thinking.  (As I write that, it occurs to me that if you’re thinking “what are they thinking?” about someone, they may well be thinking the same thing as you are—certainly the political right speaks of the political left as foolish/immoral/etc., which are flavors of “how could anyone be so silly to think that?”)

To communicate, and to persuade people to accept your way of thinking, you need to present to them ideas that make sense to them—and that means understanding what they think, so that you can suit your communication to their ideas.

If, for example, the scholar of my example wants her committee to accept her work she needs to convince them of its value (and the fact that other people find it valuable doesn’t help with that), and that means understanding what they value and framing your work with respect to ideas that they are already using.  And then figuring out how to make some conceptual bridge to the ideas that you are using.

This can be particularly difficult if the ideas that you are using are radically different from the ideas that they are using. For the scholar, part of her struggle is getting her committee to accept her research methodology.  In thinking about her situation, I was thinking about Thomas Kuhn’s Structure of Scientific Revolutions and his idea that different scientific paradigms are “incommensurable”—that is to say that there is no absolute, objective standard by which all paradigms can be measured—what makes sense in one paradigm doesn’t make sense in others. In the scholar’s case, one of the crucial structures of her research doesn’t really play any role in the research paradigms used by her committee—the question, then, is how to bring this structure into her dissertation in a way that her committee accepts it. Ultimately, I think that the route is through understanding and focusing on what the committee wants. Yes, it may be true that what they want doesn’t make sense from the scholar’s paradigm, but focusing on that difference in view doesn’t suggest a good strategy for moving forward. What does, is to look at what the committee thinks is important, and then use that to create as much common ground as possible—then, once the common ground has been created, it becomes easier to start to make a bridge to her own work—how can she frame her choices in terms of questions that the committee thinks important? How can the ideas that are important to the committee be used to explain the choices she made that led her work to diverge from their expected paradigm?

There’s another dynamic that can play a role, too: if you think “how can they be so silly to think that?" about someone with whom you interact, you’re likely to antagonize them.  Recently, while reading articles that brought up the “voting against their own interest” idea, I have been flashing back to a popular song from my youth: The Suicidal Tendencies’ Institutionalized.  The song relates interactions between child and parents, and near the end, the parents say “We’ve decided it’s in your best interest that…” And the song narrator cries “My best interest? How do you know what my best interest is?” Knowing what is in someone’s best interests is complicated—in the song, maybe the parents really do know their child’s interests, or maybe the parents are wrong. Regardless of what the song narrator’s best interests really are—whether the parents are right or the child—we can certainly say that most people, like the child in the song, will resent having someone else tell them what their best interests are. And that is especially true if they think that the other person/people doesn’t/don’t understand them.  Politicians are not going to win voters by saying “I know what you want better than you do.” Politicians are more likely to win voters by saying “your interests are valuable; here’s my plan to address them.” Or, if possible, to shift people fro one set of ideas to another: “your interests are valuable, but here’s something else that might be valuable to you, too.”  This second is what the scholar needs to do with her committee, certainly: she needs her dissertation to be able to say “here’s something you care about; I want to work on that problem because it’s something we both care about; But I am going to take a very different approach, so please give me a moment to explain why I’m taking this approach, even though it may not make sense to you at first glance.” If she can convince her committee that the problem she is working on is a problem that they care about, and get them to focus on that problem, then that focus on the problem can serve as the conceptual landmark that helps the committee orient themselves with respect to the unfamiliar ideas that the scholar needs them to accept in order to accept her thesis.

This is not the most focused post ever—there is more to be said than I want to write now—but I’ve already gone well over one thousand words, which is generally my target for blog posts, so I’m going to call it a wrap.